How to Backup Your Smartphone Before a Repair | WC Repairs

Before handing your phone over for repair whether it’s for a cracked screen, battery replacement, or water damage backing up your data is one of the most important steps you should take.

At WC Repairs, we always recommend securing your personal files, contacts, photos, and app data before bringing in your device. Here’s how to do it, step by step.

Why Backing Up Matters?

Accidents can happen during the repair process especially with hardware issues. Backing up ensures that:

You won’t lose precious photos or contacts.

Your device is easier to restore after repairs.

Your privacy remains protected.

How to Backup an Android Phone

1. Use Google Backup

Most Android phones automatically back up using your Google account.

Steps:

Go to Settings > System > Backup.

Toggle on “Back up to Google Drive”.

Tap “Back up now” to start the process.

This includes:

Contacts

App data

Calendar events

SMS messages (on some devices)

Settings and Wi-Fi passwords

2. Backup Photos & Videos

Open Google Photos.

Tap your profile icon > Photos settings > Back up & sync.

Toggle it ON.

3. Backup WhatsApp Chats (Optional)

Open WhatsApp > Settings > Chats > Chat Backup.

Choose Google Drive backup > Back Up Now.

How to Backup an iPhone

1. Use iCloud Backup

Go to Settings > Tap your name > iCloud > iCloud Backup.

Turn on iCloud Backup.

Tap Back Up Now.

This includes:

Contacts

Messages

App data

Photos (if iCloud Photos is enabled)

Settings

Make sure you have enough iCloud storage for a complete backup.

2. Use iTunes or Finder (Mac/PC)

If you prefer a local backup:

Mac (macOS Catalina and newer):

Connect your iPhone > Open Finder.

Select your device > Back Up Now.

Windows or older macOS:

Open iTunes > Connect your phone.

Select the device icon > Back Up Now.

Check “Encrypt local backup” for extra security (saves passwords & health data).

Don’t Forget: Log Out of Accounts (Optional but Recommended)

Before handing in your phone:

Log out of iCloud, Google, and email accounts.

Turn off Find My iPhone or Find My Device.

Remove SIM or memory cards if requested.

Final Tip: Tell Your Repair Technician You Backed It Up

Let the repair shop know the device has been backed up. This can help avoid any confusion about data recovery or reset procedures.

Wrap-Up: Better Safe Than Sorry

Data loss is avoidable only if you prepare ahead of time. Whether you're in Perth, Sydney, or Darwin, WC Repairs is here to make your experience stress-free.

Need help backing up? Bring your device in and our team will guide you through it!